Sandra will discuss with you the degree of matting and whether matts can be removed without causing discomfort. Dematting without pain takes skill and patience, so let her know about any matting when making your appointment.

Dematting fees are $15 per 30 minutes of dematting in addition to the price of the groom. Dematting will not be performed on a dog that has severe matting to the skin or on a dog that is elderly or has medical conditions.